Иностранный язык. Сфера сервиса (английский язык)
Методическое пособие - Педагогика
Другие методички по предмету Педагогика
and university groups as well as sport teams, senior, disabled people and others. Travel agencies take care of booking rooms, site visits and routes, specialist tour and guide reservations in castles and museums and other important details to make trips enjoyable and stress-free.and expressionstravel by air/train/ship - путешествовать самолетом/поездом/пароходом (морем) travel first class/economy class - путешествовать первым классом/туристским классом
trip - поездка
business trip - деловая поездка
to go/come on business - уезжать/приезжать в командировку
to make a trip - совершить поездку - путешествие (морское или на самолете)
to go on a voyage - отправляться в путешествие
journey - путешествие, поездка
boat/ship/steamer/ferry - лодка/корабль/пароход/паром
cruise - круиз, морское путешествие
destination - место назначения
Assignments1. Answer the questions.
. What was the first trip like?
. Why did privileged people travel to Europe?
. Who invented the package holidays?
. What is included in a package holiday?
. What kind of package holidays can be found now?2. Imagine you are in a travel agency. Below are some answers that the travel agent gave to your questions. Choose the best question to match each answer.
. That includes flights, hotels, transfers, meals and all taxes.
. Thats 800 dollars.
. No. You have to change in Rome.
. Its with Air France.
. At 4 pm, but check-in is at 2 pm.
. You can see the Pyramids, take a cruise down the Nile and try camel riding.
. Its usually hot and sunny at this time of year.
. About 12 hours.
. Yes, as long as you stay in the tourist areas.3. Match the words with the correct definition.pack package holiday travel agent departure lounge check in customs sightseeing
.____ put the things you are taking with you into your suitcase
.____ the area of an airport where passengers wait to board their planes
.____ have your ticket checked and hand over your luggage when you travelling by plane
.____ a kind of holiday where the accommodation, travel, etc are all organized to you
.____a person at the resort who looks after people on a package holiday
.____ the way you go when you are travelling
.____ the people who check what you are bringing into the country
.____visiting interesting places, buildings, etc in an area while on holidayBY AIRreading tasks. Answer the questions.
. Have you ever travelled by plane?
. When did you fly by plane last time?
. Where did you go?
. How long did it take to get there?
. What are the duties of an air-hostess?
. Were the meals served during your flight?
. Did you enjoy your trip?
. Do you like travelling by plane?
. Which is the best/worst airline you have flown?. Which of these things irritate you the most when flying? Rank them in order of most and least irritating.
) Sitting next to someone who talks non-stop; 2) cancellations ; 3) dirty toilets; 4) strikes; 5) bad weather; 6) long queues at the check-in; 7) delayed or lost luggage; 8) no trolleys avail sitting next to small children; 9) bad food.
Read and translate the text
British Airlines ServicesAirways is the national airlines of the United Kingdom. It is one of the largest airlines in Europe and the largest scheduled international airline of the United Kingdom.Airways group comprises British Airways (BA) and a number of subsidiary companies. British Airways operates flights to over 500 destinations worldwide. It serves both domestic as well as long distance international flights. Providing a full service experience, British Airways tries to provide flights at the most convenient times and to the best located airports. The company was formed in 1972 as a result of a merger between two companies: British Overseas Airways Corporations and British European Airways.it started operations, British Airways mainly inherited a fleet of UK built aircrafts that mainly consisted of Boeings. In 1976, simultaneously with Air France, British Airways introduced Concorde, the first ever supersonic passenger service in the world. Later, since 1998 British Airways has placed several Airbus planes to its long distance fleet. However, the Boeing range is still the centerpiece of the airline's fleet.three or four classes of service on the long haul international routes, British Airways features 'World Traveller' (Economy Class), 'World Traveller Plus' (Premium Economy) and 'Club World' (Business Class). The luxury services offered to the customers of British Airways include amongst others, BA Miles, Executive Club privileges and access to exclusive lounges at most international airports across the world.Airways now operates most of its flights from Heathrow airport- Terminal 5 which was exclusively built for British Airways and opened to passengers on March 27, 2008.are also smaller airlines in Britain such as Easyjet, FlyBe or Ryanair-so called budget airlines offering cheap tickets and just the basics. There is no "first class" section, assigned seats, or meals. It's basically for people who don't want to spend a lot of money on air travel, or are on a budget. There are budget airlines in America as well as many other countries.with British Airlines should obey the rules applied for international use in most countries (and in Russia, of course) Here are some of them.are requested to arrive at the airport two hours before departure time on international flights and an hour before on domestic flights as there must be enough time to complete the necessary airport formalities.must register their tickets, weigh in and register the luggage. Most airlines have at least two classes of travel, first class and economy class, which is cheaper. Each passenger of more than two years of age has free luggage allowance. Generally this limit is 20 kg for economy class passengers and 30 kg for first class passengers. Excess luggage must be paid for except for some articles that can be carried free of charge. Each passenger is given a boarding pass to be shown at the at the departure gate and again to the stewardess when boarding the plane.the electric sign flashes when you are on board. When the "Fasten Seat Belts" sign goes on, do it promptly, and also obey the "No Smoking" signal. Landing formalities and customs regulations are more or less the same in all countries.and expressions- полет, рейс/international flight - внутренний/международный рейс
jet - реактивный самолет
take off - взлет- посадка- таможняgo through the customs - проходить таможенный досмотрregister - регистрироватьweigh - взвешивать/ baggage (US) - багажluggage - ручная кладьluggage - лишний весleave for... - уезжать в... - посадка на борт самолета
Task 4. Answer the questions.
. When was the British airways company formed?
. What kind of aircrafts are there in the British fleet?
. How many classes of service does BA provide?
. Does BA serve only international flights?
. What is special about the budget airlines?
. Why do passengers have to arrive to the airport some time before departure time?
. What signs must everybody obey on the board of the plane?5. Find in the text English equivalents for the following words and expressions.
Посадочный талон; время отправления; посадка на самолет; взвесить багаж; соблюсти формальности; бесплатно; личные вещи; продекларировать; внутренние рейсы; предотвратить контрабанду.
Task 6. Complete each sentence using a correct form of the word in brackets.
. My family runs a hotel, so Im thinking of studying (tour) at college.
. I find travelling backwards on trains really (comfort). So I always sit facing forward.
. We regret to announce that the (arrive) of the flight SA 121 has been delayed.
. In these days of mass travel, the (distant) between Europe and America seems to be shorter.
. Its interesting to see what (culture) differences exist in different parts of the world.
. There are a number of reasons for the (grow) in the popularity of Iceland as holiday destination.7. Practice the following dialogues.RESERVATIONSagent: Can I help you?: I want to fly to London next week. I'd like to make reservations for a roundtrip ticket..A.: What day are you planning to leave for London?
В.: On the 12th of March..A.: There are three flights to London on that day - at 10 a.m., 8.30 p.m., and 9 p.m. Do you have any preferences about the time of the day?
В.: I'd rather leave at 9 p.m. I want to get to London early in the morning..A.: I can make a reservation for a TWA flight. Are you going to travel class or economy?
В.: I prefer economy. How much will it be?
Т.A.: 440 dollars.
В.: Are meals and refreshments served on the flight?.A.: Yes, they are.
В.: What's the flying time?.A.: Six hours.
В.: What's the London airport we'll arrive at?
Т.А.: Heathrow Airport. How many days are you planning to stay in London?
В.: Seven days.