Иностранный язык. Сфера сервиса (английский язык)

Методическое пособие - Педагогика

Другие методички по предмету Педагогика

some new clothes later during the year, I order them from a mail-order catalogue / menu. Its so much easier - you can look for / through it at home and make a decision without a shopping / shop assistant hanging around trying to get you to buy something you dont want!

Task 8. Read and translate the dialogues.

SHOE DEPARTMENT.: Can I help you?: I'd like a pair of trainers, please.: What size?: Size 41, please.: Try this pair on. They are the cheapest, the lightest and the most comfortable. They're very popular.: They're rather small.: Try these then. They're bigger.: How much are they?: 17.: I think they're great.

TOY DEPARTMENT.

Mike: Can I see that toy dolphin, please?: This one?: No, the one to the left of it.: Here you are. It's very nice.: Can you show me these dolls and those rubber rings, please?: These?: No, those. The red and blue ones.DEPARTMENT.

A

Alexander: Hello, could you show me one of those T-shirts?: Here's a nice one. What size?: Size 44, I think.: Yes, here's one.: How much is it?: 4.50: Here's 5.00.: That's 50 pence change.: Can I see your new T-shirt? Oh, it's very smart but it's not your size. Let's go and change it.: Can you change this T-shirt, please?: Why? What's wrong with it?: It's too big for me. Have you got them in a smaller size?: How about this one?: Can I try it on?: Certainly.: I think that's better. Russian and British sizes aren't the same.: Is anybody looking after you?: No. I'm after a size 40 V-neck pullover in grey..: The best I can do is a 36..: Could you order me one?.: I should imagine, yes. If you leave your address, I'll contact you..: Are you being attended to?.: No. I'm trying to find a navy blue raincoat, size 42..: I can do the size, but not the colour.: Do you think you could get one for me..: Yes, of course. Look in again on Friday..: Are you being seen to?.: No. I'm looking for a pinstriped suit with a 34 waist..: I'm afraid I can't help you at the moment..: Will you be having any more in?.: I doubt it, but you might be lucky at our High Street branch.9. Work in pairs.that you want to buy new jeans. Make your dialogue with a shop -assistant: ask for jeans of your size, colour, brand; ask if there is a fitting room and where it is; ask about the price and say that they are too expensive; ask for another pair with reasonable price: ask if you can pay by cash; thank the assistant for help and say goodbye.and translate the textthe Supermarketsupermarket, also called a grocery store in some parts of North America, is a self-service store offering a wide variety of food and household merchandise, organized into departments. It is larger in size and has a wider selection than a traditional grocery store and it is smaller than a hypermarket or superstore. Supermarkets were first established in the USA during the 1930s as no frills retail stores offering low prices. In the 1950s they became the major food marketing channel in the USA and later they spread much through Europe.supermarket typically comprises meat, fresh produce, dairy, and baked goods departments along with shelf space reserved for canned and packaged goods as well as for various nonfood items such as household cleaners, pharmacy products, and pet supplies. Most supermarkets also sell a variety of other household products that are consumed regularly, such as alcohol (where permitted), household cleaning products, medicine, clothes, and some sell a much wider range of nonfood products.traditional supermarket occupies a large amount of floor space, usually on a single level, and is situated near a residential area in order to be convenient to consumers. Its basic appeal is the availability of a broad selection of goods under a single roof at relatively low prices. Other advantages include ease of parking and, frequently, the convenience of shopping hours that extend far into the evening or even 24 hours a day. Supermarkets usually make massive outlays of newspaper and other advertising and often present elaborate in-store displays of products. The stores often are part of a corporate chain that owns or controls other supermarkets located nearby - thus increasing opportunities for economies of scale.usually offer products at low prices by reducing their economic margins. Certain products (typically staple foods such as bread, milk and sugar) are occasionally sold as loss leaders, that is, with negative profit margins. To maintain a profit, supermarkets attempt to make up for the lower margins by a higher overall volume of sales, and with the sale of higher-margin items. Customers usually shop by placing their selected merchandise into shopping carts (trolleys) or baskets (self-service) and pay for the merchandise at the check-out.larger full-service supermarket combined with a department store is sometimes known as a hypermarket. Other services offered at some supermarkets may include those of banks, cafs, childcare centers, photo processing, video rentals, pharmacies and gas stations.and expressions- бакалея- товары, торговатьreduce - уменьшать- стоимостьcomprise - охватывать- молочные продукты - выпечные изделия

items - предметы

consumer - потребитель

outlays - издержки , расходы

to elaborate - развивать

scale - уровень, масштаб

margin - прибыль

check -out - касса, контроль

staple food - главные продукты

Task 10. Answer the questions.

. When did the first supermarkets appear?

. What sort of goods are typically on sale there?

. Why do the supermarkets attract many customers?

. Why can supermarkets offer products at low prices?11. Find in the text equivalents of the following words and phrases.

Магазин самообслуживания; быть удобным для потребителя; легкая парковка; фармацевтические товары; относительно низкие цены; удобные часы работы; уменьшать прибыль; широкий выбор непищевых продуктов; оплатить покупки в кассе; выбранные товары.

Task 12. Translate the words and write those from which they are formed., typically, cleaning, relatively, availability, selection, developing, simplifying, unpack, irresponsible.13. Match the English and Russian equivalents.storeу прощатьрекламаbroad selection потреблятьширокий выборотделрозничныйприбыльудобныйвыставлять

Task 14. Read the text. Use the words given in brackets to form a correct part of speech.your rightsyou are a regular (1- shop), you ought to make sure you know your (2 - consumer) rights. For example, did you know that TV and radio and newspaper (3 - advertise) have to tell the truth? If they say something about a (4 - produce) that isnt true, they can be taken to court. Also, if you order something and you promised (5 - deliver) before a certain date, you should get some money back if it doesnt come in time.general rule is: dont be afraid to make a (6 - complain). And if a shop (7 - assist) is unhelpful or rude, always insist on speaking to the (8 - manage). The shop certainly doesnt want to lose one of its (9 - custom). Now more and more people are buying things online, shops have to try even harder to keep us happy.15. Read, translate and dramatize the dialogues.: What can I get for you?: Id like a packet of sugar, please..: And what next, please?.: A packet of cornflakes, please. And yes, Ill want some coffee and also a dozen of eggs, please..: Is there anything else?.: Two pounds of flour and thats all for the moment..: Here you are..: Thank you ..: What can I get for you?.: Id like six or seven oranges and some grapes, please..: Anything else?.: A couple of bananas, just not too rape, please. Theyre all a bit too rape. May be those?.: Or those? What about those? Theyre better..: O.K. Ill have those..: Do you want three or two?.: Two is enough, actually. And apples, please. Ill have four of those..: Four. Thats just the pound. Here you are..: How much is that all?.: Thatll be twelve pounds thirty p., please.EXERCISES

Grammar Revision:

Conditionals

Word-building

Exercise 1. Write sentences using the zero conditional based on the cues below.

1.drive a car/pollute the air

2.exercise regularly/keep fit

.drink plenty of water/help the body properly function

.eat too much salt/risk high blood pressure

.boil cherries/colour changes to pink

.sit in front of the computer screen for long periods/eyes get sore

.take a year off / go travelling for a few months

Exercise 2. Claire is finishing school and planning her future. Write sentences about her, using the first conditional.

.go abroad to study meet a lot of interesting people

2.do well in her final exams get a place at University

.get a job earn some money

.go to university have better career prospects in the future

.go abroad learn some new languages

Exercise 3. Write the verbs in the correct tense.

1.If you (cut down on) sweets, you'll lose weight.

2.If you (pour) water on a fire, the fire goes out

.If you add sugar to your coffee, you (make) it sweet.

.If Clare is late, we (not/wait) for her.

.If she (not/do) her homework, the teacher will be angry.

.If he touches the oven, he (burn) himself.

.If you heat metal, it (become) liquid.

.If I (have) some free time, I'll drop by.

.If he gets the job, he (be) very h