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A TEMPLATE DEVELOPED BY THE INFORMATION FOR ALL PROGRAMME OF UNESCO TO ASSIST UNESCO MEMBER STATES IN THE DEVELOPMENT OF NATIONAL INFORMATION POLICY AND STRATEGY FRAMEWORKS Coordinator: Susana Finquelievich Researchers: Adrian Rozengardt, Alejandra Davidziuk, Daniel Finquelievich 24 August 2009 1 INDEX NATIONAL INFORMATION SOCIETY POLICY. A TEMPLATE......................................... 1 EXECUTIVE SUMMARY............................................................................................................... 4 NATIONAL INFORMATION SOCIETY POLICY: A TEMPLATE........................................................... 4 NISPS: A SIGNIFICANT SYMBOL FOR THE BEGINNING OF THE NEW MILLENIUM......................... 5 MAIN FINDINGS.................................................................................................................................. 7 ESSENTIAL GUIDELINES..................................................................................................................... 8 WHO SHOULD READ AND USE THIS TEMPLATE................................................................................ 9 ISSUES TO KEEP IN MIND.................................................................................................................. 10 INTRODUCTION........................................................................................................................... 12 WHAT IS AN INFORMATION SOCIETY............................................................................................. 12 FROM INFORMATION SOCIETY TO KNOWLEDGE SOCIETY.......................................................... 13 NATIONAL INFORMATION SOCIETY POLICY: A STEP TO KNOWLEDGE SOCIETIES.................... 15 THE INTERNATIONAL CONTEXT...................................................................................................... 17 INFORMATION SOCIETY POLICIES IN DEVELOPING COUNTRIES................................................. CHARACTERISTICS OF DEVELOPING COUNTRIES.............................................................................. CITIZENSТ NEEDS IN THE INFORMATION SOCIETY IN DEVELOPING COUNTRIES............................... WHAT IS THIS GUIDELINE METHODOLOGY ABOUT....................................................................... MODULE I: INFORMATION POLICIES PLANNING AND IMPLEMENTATION FEATURES..................................................................................................................................... 1.1. INTRODUCTION TO THE CONCEPTUAL FRAMEWORK........................................... 1.2. THE ADDED VALUE OF PUBLIC POLICIES IN INFORMATION / KNOWLEDGE SOCIETIES..................................................................................................................................... 1.2.1. WHY DO COUNTRIES NEED EXPLICIT NISPS......................................................................... 1.2.2. SCOPES AND THEMATIC SECTORS OF AN NISP.................................................................... 1.3. FIRST CONSIDERATIONS WHEN PLANNING AN NISP............................................................... 1.3.1. PHASES OF AN NISP................................................................................................................ 1.3.2. WHATТS IN AN NISP.............................................................................................................. 1.3.4. ROLE OF THE GOVERNMENT.................................................................................................... 1.3.4. THE MULTISTAKEHOLDER APPROACH..................................................................................... 1.3.5. ASSEMBLING AN EXPERTS GROUP.......................................................................................... 1.3.6. THE IMPORTANCE OF AN ACCURATE DIAGNOSTIC.................................................................. 1.3.7. DIAGNOSING E-READINESS..................................................................................................... 1.3.8. STAFF IN CHARGE.................................................................................................................... MODULE II: TEMPLATE FOR THE DEVELOPMENT OF NATIONAL INFORMATION SOCIETY POLICIES (NISP)........................................................................................................ 2.1. TEMPLATE INTRODUCTION............................................................................................. 2.2. KEY FACTORS............................................................................................................................ 2.2.1. NO COUNTRY STARTS AT УGROUND ZEROФ............................................................................ 2.2.2. EACH COUNTRY BOARDS THE TRAIN AT ITS OWN STATION.....................................................

2.2.3. BE AWARE OF YOUR OWN CIRCUMSTANCES............................................................................ 2.2.4. CONSIDER THE LEADING ROLE OF THE GOVERNMENT............................................................. 2.2.5. INTERSECTORIALITY: A KEY ELEMENT IN THE STRATEGY....................................................... 2.3. STRATEGIC FRAMEWORK................................................................................................ 2.3.1. MILESTONES............................................................................................................................ 2.4. STARTING POINT: FORMULATION OF A NATIONAL POLICY FOR INFORMATION SOCIETY... 2.4.1. INTRODUCTION TO THE STARTING POINT................................................................................ 2.4.2. INPUTS OR FACTORS THAT INFLUENCE AN NISP FORMULATION............................................ a. Political and economic external factors (check for font consistency)................................. b. National contexts and internal factors................................................................................. c. Sectoral interests.................................................................................................................... 2.4.3. MAIN PROCESSES OF THIS PHASE............................................................................................. a. Expert Team Call and Implementation................................................................................... b. Actors Identification and Call.................................................................................................. c. Diagnostic................................................................................................................................... d. Analysis of obstacles and accelerating factors................................................................ e. Planning the Implementation Phase.................................................................................. 2.4.4. OUTCOMES............................................................................................................................ a. Writing the NISP Action Plan.................................................................................................. 2.5. IMPLEMENTATION PHASE....................................................................................................... 2.5.1. INPUTS FOR THE IMPLEMENTATION PHASE............................................................................ 2.5.2. FAST-TRACK INITIATIVES..................................................................................................... 2.5.3. FULL IMPLEMENTATION........................................................................................................ 2.5.4. IMPLEMENTATION PHASE OUTCOMES................................................................................... 2.6. FOLLOW UP PHASE.................................................................................................................. 2.6.1. MONITORING......................................................................................................................... 2.6.2. EVALUATION......................................................................................................................... 2.6.3. THE USE OF INDICATORS........................................................................................................ 2.7. PERMANENT EVALUATION: A KEY ELEMENT IN THE WHOLE PROCESS............................... 2.8. REMINDERS FOR GOVERNMENTAL OFFICERS, POLICY MAKERS AND EXPERTS TEAMS...................................................................................................................... I. INDEX OF ILLUSTRATIONS............................................................................................................ II. INDEX OF TABLES........................................................................................................................ III. INDEX OF ACTIVITIES................................................................................................................. IV. INDEX OF EXAMPLES.................................................................................................................. V. INDEX OF TIPS............................................................................................................................. MODULE III : GLOSSARY........................................................................................................ GLOSSARY................................................................................................................................... REFERENCES.............................................................................................................................. DOCUMENTS, PAPERS & BOOKS.......................................................................................... ANNEX 1: ACRONYMS.............................................................................................................. EXECUTIVE SUMMARY National Information Society Policy: A Template This guideline methodology for the development of National Information Society Policies (NISPs) and legislation is intended to allow governments working with enterprises, community organizations, the science and technology sector, among other social actors, to create, implement and update agendas that would assist in the development of such policies and legislation. This work offers guidance and assistance, as well as general information on the development of Information Society policies, legislation, existing examples, processes, mechanisms, and information sources. This methodology is flexible and adaptable to countries at different levels of development, and can be implemented by governmental bodies and civil servants, articulated with an Уexpert pool" in each country.

This Template provides instructions for developing an NISP proposal and is basically a Уhow toФ guide divided into the different steps necessary for preparing such a policy proposal. These steps follow a sequential structure, which is disaggregated in all its components. As UNESCO Member States most likely have their own institutional, administrative and governance practices and approaches the procedures described in this Template are not mandatory but rather serve as suggestions. The step-by-step approach shown in this Template serves to illustrate one way to proceed; it is not a prescription nor a set of rules for the way every administration should behave.

The fast evolution of Information and Communication Technologies (ICTs) and the construction, not only of a global УInformation and Knowledge SocietyФ but also of diverse "Information and Knowledge Societies" - according to countries and regions' particular historic, economic, and social contexts, needs and development levels- are compelling countries in all the regions throughout the world to reconsider their development agendas and to ask themselves what role they want to accomplish in this new era.

The work revises existing relevant documents in the field of Information Society Planning, legislation, policies and declarations; diverse countries expertise in the field of Information Society Planning and Legislation (Explicit National Digital Agendas, National, Regional and local Information Society policies, national and regional legislations, etc.); and international relevant documents in the field of Information Society Planning, legislation, policies and declarations..

An NISP can be defined as a roadmap -- a national, regional, or local plan -- for the inclusion and appropriation, by governments, institutions, communities and individuals, of the benefits derived from the construction of an Information Society. The NISP is a highway, not a harbour. It is a process: a collaborative, open, and permanent building task.

In order to travel this highway, it is necessary to envision it, to plan and build it, to make it useable for all citizens.

This Template reviews existing relevant documents in the field of Information Society Planning, to include legislation, policies and declarations from diverse countriesТ expertise in the field of Information Society Planning and Legislation (specific national digital agendas, national, regional and local Information society policies and legislation, etc.) as well as international relevant documents in the field of Information Society Planning.

NISPs: A significant symbol for the beginnig of the new Millenium UNESCOs Information for All Programme (IFAP) is an intergovernmental programme created in 2000. Through IFAP, governments of the world have pledged to harness the opportunities from the information age to create (more) equitable societies through better access to information. IFAP is a platform for international policy discussions and programme development aimed at narrowing the gap between the information rich and the information poor. In the context of the rapid and permeable evolution of ICTs, UNESCO, with its mandate to promote the Уintellectual and moral solidarity of mankindФ, is uniquely placed to provide a forum for international debate, and to contribute to policymaking, especially at international and regional levels.

UNESCO and IFAP have contributed to the formulation of National Policies for Information Society1 in UNESCO countries. The concept of public policies for information societies is relatively young, and even the countries with dedicated efforts regarding local or national strategies, such as Canada, Australia or New Zealand, among others, only began doing so in the mid 1990s.

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